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Limited warranty and return review

Warranty & Returns Policy

Warranty and return requests are reviewed according to product eligibility, supplied condition, handling history and agreed commercial terms.

Aktualisiert

Limited Warranty

Hendatronic provides a limited warranty period of 90 days from the date of delivery for eligible products.

  • Product eligibility
  • Verification of supplied condition
  • Correct installation and handling
  • No unauthorized modification or misuse

Return Request Window

Customers may submit a return request within 15 days after delivery for eligible cases. This is a request window and does not mean every return is approved automatically.

  • Product condition verification
  • Original packaging when applicable
  • Part number consistency
  • No signs of misuse or damage

Warranty Exclusions

Warranty coverage may be excluded where the issue is outside supplied-condition review or agreed product eligibility.

  • Improper installation
  • Physical damage
  • Unauthorized modification
  • Environmental damage
  • Consumable items where applicable

Return Process

Return requests follow a review process before any return arrangement is confirmed.

  • Contact Hendatronic
  • Provide order and product information
  • Review request
  • Confirm return arrangement
  • Complete inspection
Hinweis

Commercial terms may vary based on product type, customer requirements and project conditions.

Hendatronic

Electronic component sourcing and supply-chain support for OEMs, EMS providers and equipment manufacturers.

rfq@hendatronic.com
Shenzhen · Guangzhou · Hong Kong

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